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Response to the COVID-19: Drive-Thru Only

At Al-Gar Federal Credit Union, our greatest concern is the health and safety of our members and employees.  As such, we are closely monitoring the daily developments regarding COVID-19 (coronavirus) and following guidance from federal, state, and local officials.

Therefore, we have determined it is in the best interest of our members and employees to temporarily close the lobby and operate the “DRIVE-THRU” lanes only.  We will continue to serve our members through the drive-thru lanes at both the Cumberland and Frostburg offices, Monday thru Friday 8:30 a.m. to 4:30 p.m.  In addition, ATM’s and envelope depositories are available at both locations.  We will check the envelope depository throughout the day and promptly credit any deposits or payments.  Also, our mobile and home banking services are available 24/7.

Please note that if you need to come inside the office for any reason, contact a loan officer or a member service representative and schedule an appointment.

We recognize the situation is evolving daily and we are committed to continuing an open channel of communication with our members as new information becomes available.  Our website will remain up-to-date and we will post any changes.

During this time, we want to remind you to be vigilant against scams, including fraudulent phone calls and text messages.  Al-Gar FCU will never contact you directly to request account numbers, passwords, debit or credit card numbers, expiration dates, personal information or social security numbers.  If you feel you have received a fraudulent call and are concerned about potential fraud on your account, please contact us immediately.

Thank you for your understanding as we work through these unprecedented circumstances together.